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REFUND POLICY
Last Updated: April 2026
At Social Studio, every project requires dedicated time, planning, strategy, and creative work. Because of the custom nature of digital services, refund terms are outlined below.
Deposits & Retainers
Payments made to secure bookings, retain monthly services, or begin project work may be non-refundable. These payments reserve time in our schedule and cover planning, onboarding, and preparation.
Client Satisfaction
We value strong communication and quality service. If concerns arise, we encourage clients to reach out so we can review the situation and determine a fair solution when appropriate.
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